Refund and Returns Policy

At Oudmuatar, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free refund and returns process.

1. Eligibility for Returns:

   • Products must be returned in their original condition, unused, and in the original packaging.

   • Returns are accepted within 6 days of delivery (e.g., 7, 14, or 30 days).

2. How to Initiate a Return:

   • Contact our customer support team at oudmuatar@gmail.com or +91 7737787671 to request a return.

   • Provide your order number and reason for the return.

3. Refund Process:

   • Once your return is received and inspected, we will process your refund within 6 business days.

   • Refunds will be issued to the original payment method.

4. Non-Returnable Items:

   • Perfumes and attars that have been opened or used.

   • Items damaged due to misuse or improper handling.

5. Shipping Costs:

   • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

For further assistance, please contact us at oudmuatar@gmail.com or 7737787671.